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The behavioral model could assist e-commerce businesses to focus on the real concerns of consumers. The Shield takes an integrated surveillance method. It focuses on collecting, correlating and analyzing data across both structured data and unstructured data (voice, email, text, eComms, etc.). This allows the system to highlight and detect behavior and motivation patterns that would normally be concealed behind the immense amount of data. Organizations are continually expanding the quantity of correspondence channels. These headways without a doubt improve internal collaboration and overall client experience but pose an increasingly complex communication surveillance challenge. For more details visit this link!