Posted in: Computer/Internet in Malaysia | Posted: |
A question I often get from small business owners is “what does a Managed Service Provider (MSP) do?”. The short answer is that we help ensure your systems run smoothly, stay secure and up-to-date, and deal with the day-to-day technical issues so that you can remain focused and productive on your core business Managed IT Services in Malaysia.The long answer is that MSPs assume responsibility for one or more of your business’s IT services such as email, help desk, cybersecurity, networking, data storage, cloud integration, backup and restore, patching, and more. The MSP remotely monitors, updates, and manages the service while reporting on quality, performance, and availability of the service. MSPs can help you acquire software and hardware, then keep track of and report on hardware assets and software licenses. While there are some similarities between IT outsourcing and partnering with an IT managed service, there are also important differences that could spell the difference between a highly successful business and one struggling to move ahead and reach core goals. Read on to discover which IT management model is the best option for your business.