Posted in: Computer/Internet in Malaysia | Posted: |
Managed IT Services in Malaysia involve a strategic partner working with your team to offload highly skilled, highly important operations that “keep the lights on” but don’t necessarily accelerate business growth. For example, monitoring and maintaining your infrastructure, backing up your data, troubleshooting helpdesk requests, and other essential tasks can quickly become an overwhelming time sink for your IT team. These responsibilities hold them back from contributing to cross-functional projects that can drive new business value.To pay off the technical debt that builds up, especially at larger organizations, a managed service provider (MSP) like OST can perform the functions your business needs and ensure a specific level of quality outlined in a service-level agreement (SLA). This unfetters your team so they can focus on initiatives that accelerate innovation, open up new revenue streams, empower your teams, engage with consumers, and increase operational efficiency.