Agent Connect & Supervisor Connect

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OMNINGAGE is a Product of ICOMMUNIX (a UK registered company).

 

OMNINGAGE Connect is built for the digital age workforce which enables your contact centre staff to deliver personalized and elevating customer experiences.

 

Agent Connect

Looking for a modern and intuitive desktop for Amazon connect? Meet OMNINGAGE Agent Connect for Amazon Connect!

OMNINGAGE Agent Connect is a next-generation cloud desktop for Amazon Contact Centre.

·         Modern Design and intuitive UX / UI

·          Analytics-based Dashboards and KPIs view

·          Inbound and Outbound call routing

·         CTI Controls

·         Phonebook

·         Customer Journey Visualizer

·         Customer Interaction History

·         Wrapup Application

·         CRM integration

·         WFO Integration

Boost Agent productivity and engagement with OMNINGAGE connect.

·         No license to buy or maintain => pay as you consume.

·         Serverless Architecture => No Hardware or compute resources needed

·         Free Trial => Try Supervisor Connect for free for 30 days.

 

Watch our product videos and demos on our youtube channel: https://bit.ly/omningage-videos

 

 

 

Supervisor Connect

OMNINGAGE Supervisor Connect for Amazon Connect

OMNINGAGE Supervisor Connect is a next-generation cloud desktop for Amazon Contact Centre.

·         Modern Design and intuitive UX / UI

·         Analytics-based Dashboards and KPIs view

·         Inbound and Outbound calls

·         Phonebook

·         Queue Monitoring

·         Agent Monitoring

·         Call recording search & playback

·         Wrapup Application

·         CRM integration

·         WFO Integration

 

Empower your contact center managers with a 360-degree view of interactions, team performance, queue statistics and customer experience . Powered by Data and Analytics.

 

·         No license to buy or maintain => pay as you consume.

·         Serverless Architecture => No Hardware or compute resources needed

·         Free Trial => Try Supervisor Connect for free for 30 days.

 

Get in Touch:

 

Name:      OMNINGAGE

Website: https://omningage.cloud

Contact:   +1 888 6175 382 | +44 330 088 3940

Address:   4 Calder Court, Blackpool, FY4 2RH, United Kingdom

 

Watch our product videos and demos on our youtube channel: https://bit.ly/omningage-videos

#amazonconnect #omningage #customerexperiencemanagement #customerengagement #customerjourney #customersatisfaction #agentdesktop #supervisordesktop #cloudcontactcentre #cloudcontactcenter #amazonwebservices #contactcenter #awscloud #cxstrategy #ccaas

 

 

Name:      OMNINGAGE
Website:   https://omningage.cloud/
Contact:   +1 888 6175 382 | +44 330 088 3940
Address:   4 Calder Court, Blackpool, FY4 2RH, United Kingdom
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Youtube: 

https://www.youtube.com/watch?v=_j6ZB0SujYc

https://www.youtube.com/watch?v=-RFjZc-8PI4

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Twitter: https://twitter.com/omningage

LinkedIn: https://www.linkedin.com/company/omningage

Youtube:   https://www.youtube.com/channel/UC7yAoKBefwPaJQzDrtSfAlQ/

Omningage,
Amazon Connect,
Cloud Contact Centre,
Agent Desktop for Amazon Connect,
Supervisor Desktop for Amazon Connect,
Dashboards for Amazon Connect,
Reporting for Amazon Connect,
Wallboard for Amazon Connect,
Amazon Connect Integration,
Amazon Connect Migration,
Amazon Connect Services

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