Global Managed Service Market - Forecast 2020-2027

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According to the latest report by GMI Research, Managed Services Market: Global Industry Trends, Share, Size, Growth, Opportunity, and Forecast 2020-2027. The Managed Services Market examines the impact of the COVID-19 pandemic and illustrates that the market will have a sharp fallout in 2020, and will accelerate in 2021, growing at a higher growth rate from 2022 onwards. Managed Service is a process of outsourcing day-to-day technology management responsibilities to third-party organizations to improve the operations and cut down the expenses of the organization. The outsourcing responsibility consists of network support, database support, production support, server support, and other activities. The managed services provider (MSP) or third-party organization provides 24×7 support, performance monitoring, and maintenance.

Competitive Landscape: The Managed Services Market report also scans the competitive landscape and profiles the major players operating in the market, including Infosys Limited, Cisco Systems, Inc., Fujitsu Ltd., DXC Technology, AT&T Inc., Ericsson, Cognizant, IBM Corporation, HCL Technologies Limited, TATA Consultancy Services Limited, Accenture plc, and Atos.

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The significant factors boosting the growth of the Global Managed Service market include the growing shortage of skilled IT professionals and reduced IT budgets of the organization, which encourages them to leverage managed services. The accelerated adoption and advancement in cloud technologies such as big data and upgradation of existing technologies will further energize the growth of the market. Numerous Small and Medium-sized Enterprises are widely adopting cloud technology, which in turn, is increasingly becoming managed services market trend.

Managed services help the organizations to run the business process, and the operation runs smoothly without compromising on quality and efficiency. Additionally, the organizations are focussing on growing profit margin and meeting the demand of changing business operations, thereby promoting them to opt for managed services. On the basis of the service type, the Managed data center and IT infrastructure services segment are expected to capture the highest managed security services market share due to the lack of IT professionals in organizations.

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Market Segments:

Breakup by Service Type:

·         Managed Security Service

    • Managed Identity and Access Management
    • Managed Antivirus/Antimalware
    • Managed Firewall
    • Managed Risk and Compliance Management
    • Managed Vulnerability Management
    • Managed Security Information and Event Management
    • Managed Intrusion Detection Systems/Intrusion Prevention Systems
    • Managed Unified Threat Management
    • Managed Encryption
    • Others

·         Managed Network Service

    • Managed Network Provisioning
    • Network Monitoring and Management
    • Managed Software Defined-Wide Area Network

·         Managed Data Center and IT Infrastructure Service

    • Storage Management
    • Server Management
    • Managed Print Services
    • Others

·         Managed Communication and Collaboration Service

    • Managed Voice Over Internet Protocol
    • Managed Unified Communication as A Service
    • Others

·         Managed Mobility Service

    • Device Life Cycle Management
    • Application Management

·         Managed Information Service

    • Business Process Management
    • Managed Operational Support Systems/Business Support Systems

Breakup by Organization Size:


·         Large Enterprises

·         Small and Medium-Sized Enterprises 


Breakup by Deployment Type:

·         On-Premises

·         Cloud


Breakup by Vertical:

·         Telecom

·         Information Technology

·         Banking, Financial Services, and Insurance

·         Consumer Goods and Retail

·         Manufacturing

·         Healthcare and Life Sciences

·         Education

·         Energy and Utilities

·         Media and Entertainment

·         Others

Breakup by Region:

·         North America

o    United States of America

o    Canada


·         Asia Pacific

o    China

o    Japan

o    India

o    Rest of APAC


·         Europe

o    United Kingdom

o    Germany

o    France

o    Spain

o    Rest of Europe


·         RoW

o    Brazil

o    South Africa

o    Saudi Arabia

o    UAE

o    Rest of the world (remaining countries of the LAMEA region)


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